Terms & Conditions

  • Zamarah will only accept items for exchange that are in new condition, unworn, unaltered and free of damages by any means.
  • Change of mind or Decision changed is not a valid reason & absolutely inapplicable.
  • The customer will only be eligible for an exchange if the purchased product clearly does not meet the given specifications & features on the website.
  • For an expeditious exchange process; please mail out your item within 14 days from the original receiving date of the order.
  • Items cannot be exchanged after 14 days from the original receiving date of the order.
  • Items must be returned with all tags or stickers still attached. And must be in their original packaging & condition.